[Resolved] Airtel — Broadband booking complaints | |||
I m trying to opt for Airtel broadband in my house for more than a year. I called an Airtel Representative. He came home and collected all my details and went. After few days there was no calls from Airtel. So i called them and the Executive told me that there is some problem in my area and so they cant give me connection for the next 3 months. I called another Airtel representative, this time I made sure whether I will get connection or not before hand . He promised me to deliver. Again same thing happened . Line men came and told me that there is some problem and so I cant get connection. Have do you people unnecessary waste my time ?? Airtel Line men them self were frustrated on the people who book the connection. He was also annoyed. May be these guys who book the connection get paid for booking more connections, So without any background check or even after knowing that there are some problem they simply book connection and make us upset. Waste Was this information helpful? | |||
Oct 7, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Sep 01, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 1 September 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. We look forward to receive the required details regarding the same. Regards, Akanksha Singh airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Sep 06, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 1 September 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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