[Resolved] Airtel Broadband — Broadband not working from 2 days and customer care is pathetic

sgarg39

from Gurgaon, Haryana

Address:

Ghaziabad, Uttar Pradesh, 201001

This is the first time that I need to contact airtel customer care and it was the worst experience for me.I think they have no value for customer's money. I complaint for not working of broadband connection on 11/03/2016 in morning but they filled the complaint at night and said that the technician will visit at our home in Ghaziabad next morning 10:00 am morning.But no executive came to house for problem visit. When we called again the customer care many times the same day we got so vague responses from executive over the call which made me lose my temper but nothing happened.
Regards
Siddharth Garg

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Jan 19, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 21, 2016

Airtel Customer Care's response Dear Mr. Garg,

This is with reference to your post dated 13 March 2016.
We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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