Airtel — Broadband & Call drop Complaints.

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201308

Dear Sir/Madam, I am resubmitting the complain as nothing has been done on my last complain and don't know why was it closed. I am really fed-up and frustrated with the level of service provided by Airtel to me in spite being the customer of Airtel since last 15 years. I have been paying the bill month after month without using the service at all. In summary, my problem is frequent disturbances and non-availability of the internet/broadband line and no one is able to rectify the problem. I have raised number of request towards the same since last few months and every time the service request is closed without even checking with me if the problem has been rectified or not. Every new engineer which comes will give some damn excuse but will not solve the problem. Last engineer which came to see the problem told me a shocking solution to the problem ‘ Move from 8 mpbs speed to 2 mbps’!!! So I need you help to get my issue closed ASAP and also Airtel should return back the money I have been paying them since last 6 months. I have hardly used the service and they can check the same from their records. Regards, Raza Abbas Tel No –[protected], [protected] [protected][protected]this was my original complain Latest update... Sorry my problem still exists and there is no resolution to the problem. Surprise to see bill of this month is again generated. Please note as complained earlier, I need the immediate solution to my problem and also refund of last 6 months of payment because of the harassment faced and ZERO usage of the service. FYI No one from the Company has contracted me till date, so please keep this complain open till issue is closed and I request you to escalate it as I can see even after complaining at consumer forum, service provider is least bothered. Complaint Status