Airtel — broadband complaint

Address:

Ludhiana, Punjab, 141007

Airtel representative collect documents, but not responding from last 2 months. When icomplaint at airtel nodal punjab they assure me to install connection in 2-3days but not done. After that thay sending me email and sms that they are unable to contact me, sir if airtel can not provide me any service then why they keep my govt ofgicial documents with him.
So pls help me to bsck my focuments if airtel is unable to provide any service to me.
In future if my document use for any wrong purpose any where how i blame to airtel because airtel never provide any service to me. My contact number is [protected].