[Resolved] Airtel — Broadband connection | |||
I am residing at chromept- chennai. i had applied for the broadband connection a month ago and i receive a call from your representative, and they came and ask me to fill the form and he gave me the acknowledgement slip for my payment RS-1200+motnhly charges for plan and he said with in 48 hours you will get a connection and modem. next two days i was trying to reach him he was not picking up the call. and next day i called tohis santhome branch office they said there was some connection issues thats why its taking time sir, please wait for a week time. After a week time i called to the branch and they given one more no to conntact for the further process and they said wait for two more days after that no one was able to reachable i spent around 150 rs to making all these calls Day before yesterday some one called me and said please ask any one from your to street to apply for a airtel broadband connection and i said i am not going todo that so please cancel my application and he said OK i thought airtel company mobile network company and they are doing MLM business i received the SMS that pls provide your bank details and cancelled cheque leaf and we will refund your amount of RS 1000 i paid around 2000. please assist. fixed line ac-[protected] Acknowledgement receipt no: TNPC392399 Representative name- Ismail mobile no-[protected] Was this information helpful? | |||
Aug 9, 2021 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 5th August 2015. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards,
Sadhu Charan
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@airtel.com
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