[Resolved]  Airtel — Broadband connection

Address:Chennai, Tamil Nadu

I am residing at chromept- chennai. i had applied for the broadband connection a month ago and i receive a call from your representative, and they came and ask me to fill the form and he gave me the acknowledgement slip for my payment RS-1200+motnhly charges for plan and he said with in 48 hours you will get a connection and modem. next two days i was trying to reach him he was not picking up the call.
and next day i called tohis santhome branch office they said there was some connection issues thats why its taking time sir, please wait for a week time.

After a week time i called to the branch and they given one more no to conntact for the further process and they said wait for two more days after that no one was able to reachable
i spent around 150 rs to making all these calls
Day before yesterday some one called me and said please ask any one from your to street to apply for a airtel broadband connection and i said i am not going todo that so please cancel my application and he said OK

i thought airtel company mobile network company and they are doing MLM business
i received the SMS that pls provide your bank details and cancelled cheque leaf and we will refund your amount of RS 1000 i paid around 2000. please assist.

fixed line ac-[protected]
Acknowledgement receipt no: TNPC392399
Representative name- Ismail mobile no-[protected]
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Aug 9, 2021
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
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Dear Kumar,

This is with reference to your post dated 5th August 2015. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards,
Sadhu Charan
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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