[Resolved] Airtel — Broadband connection cef number: 40338989 | |||||
I have applied for new broadband connection through airtail agent mr. tarbez ali whose mobile number is ([protected]). the attached form was as a receipt towards the payment given by the agent. from last 4-5 days mr. ali is neither responding my phone calls nor i have got the connection. saturday he has provided me a number and told me that the connection will be done on sunday before 2 pm. when called the number [protected] (mr. ashis singh) he said your filled form is wrong but i will try my level best to given connection but nobody turned. i here with request to look in to the matter and why i have not been provided the connection from last 15 days. airtail broad band is a chitter company and their sales persons are useless. they don't know how to talk to customer Was this information helpful? | |||||
Nov 18, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Oct 02, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 30 September 2016. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress. You can also get in touch with us at [protected]@in.airtel.com Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Oct 18, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 30 September 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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Comments
The airtel executive has provided me with a CEF number ...and told me to do the payment .i did the payment on 28th April 2019. No one has shown up for installation .. the executive is not picking up my phone. When i called the customer care they said that the CEF no is not register on my name...and the could not find my transaction. I paid 3600 and did not get refund..please airtel give me my connection or else refund the amount .. my phone no [protected]..my transaction no is[protected]
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