Airtel — Broadband connection complaint

Address:462042

To Manager Airtel broadband Respected sir My self Raghvendra Shrivastava and i am one of your customer from area plot no 95, Shrdi Puram, Kolar road, Bhopal, Madhya Pradesh -462042 and I have applied for new broadband connection 28 nov 2015 so for that i had gave the 5700 rs cheque(cheque no :660100, Bank :canra bank) in the favour of Bharti Airtel. To your marketing manager Udya vir jhat. So as per Udya commitment the connection has to be start with in 3 days to 5 days i.e.(3 dec 2015 ).So after that also connection is not there till the date(16 dec 2015) . for this issue i had concern with your technical manager Aloak choudhary at Malavi nagar, bhopal . so as per aloak choudhary aitel don't have any connection set-up in the area plot no 95, Shrdi Puram, Kolar road, Bhopal, Madhya Pradesh -462042. So I don't had any connection and my money has been debited from my account .So of there is no connection facilities then how can your marketing manager can accept the new connection request . so that mean he is miss guiding the people on such big brand name . and he is completing his target by taking advantage of innocent people . So i humbly request you to give me solution on my case, so revert me back as soon as.I can provide you all details.My contact details as follow Name:Raghvendra Shrivastava Mobile no: [protected] Thanks Regards Raghvendra Shrivastava
Was this information helpful?
No (0)
Yes (0)
Airtel customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Mr. Shrivastava,

This is with reference to your post dated 17 December 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54499
    Pending
    0
    Resolved
    21958
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information