Airtel — broadband connection fake promise

Address:

Bangalore, Karnataka, 560037

Hello all,
I had requested for broadband connection on dec7 and being rushed for payment stating the connection will be given in 3days. Today it's dec 12, i have been promised all false information and provided with unacceptable issue cases.
Airtel customer executive doesn't even have proof of what the field engineer speak to customers.
I had been dialing to cx for all these 6 days.

Every answer took me min 15- 35mins on call waiting.
No senior manager respond on call. Cx acts themselves to be seniors and fake the call.

I had been told several issues.
No copper line
No feasibility
No port
Address is given wrong
No network
Technical engineer will contact in next 3 hrs 4 hrs 24 hrs 48 hrs

These are the greatest airtel service answers.

Finally i had been asked to raise a request for refund.
Wtf.