[Resolved]  Airtel — broadband connection frequent disconnection/router range not addressed

Address: 560037

Got the airtel broadband connection on 1st aug 2017.
The technician came and installed the router which comes with connection.

Problems reported to airtel:
1. Router range is not reachable from other rooms in apartment
2. Frequent disconnection happening (Atleast 3-4 times a day)
3. After 10-12 calls to customer care, finally this was registered as a complain after 3 weeks.

As a solution, i asked technician to install the router in some other place than putting it in the corner. So, he said he does not have long wires to do that.

Post which i have already raised another request with airtel to send a technician with a longer cable and install the router correctly.

Even after so many calls, complains to customer care, the problem is not being resolved. Its over 1 month now, we are facing this issue since day 1 of getting this internet connection with such a bad customer experience.

Please help in resolving this soon. Thanks.