Airtel — broadband connection in jammu

Address:

180001

Sir i have made payment of rs 6100 on 02/03/2020 and rs6100 on 13/03/2020 however neither my connection is active noe refund was initiated

Dear customer your airtel product payment txn id :[protected] of rs : 6099.0 is processed successfully. Please keep the txn id for future reference.
Second payment details in attached photo