Airtel — Broadband connection not installed a/c no-[protected] | |||
To, The Airtel Customer Care Chennai Sir, I have applied the Airtel Broadband connection three months back and I received the Airtel Phone number[protected] and the A/C No-[protected] one month back. however I have not got the connection till now. Whenever I call to the sales guy he is telling he will provide the connection by next week and several weeks have gone. In my area (New India Colony Extn, Ullagaram, Madipakkam, Chennai-91) only BSNL connection is available and I had the connection too. But the BSNL service is so worst and the BSNL infrastructure is the far worst. I had the connection for four long years and it was nightmare for me. Every alternative fortnight the wire will be cut and the maintenance will be taking another fifteen days. Since the Airtel comes near to my street I was happy and disconnected from BSNL. Now Airtel is not installing the connection. I am not sure to whom I can contact in this regard. Being in Metro we are not able to avail any facility. People are getting frustrated for this. Contact me in My mobile no -[protected] Thank you Satyanarayan Sahoo Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 17 December 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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