[Resolved] Airtel — Broadband connection request - service not possible - refund amt. Reg | |||||
Hello Airtel Team, I am KUMUDHINI, I have purchased a new broadband connection on 15th June 2017, But i didn't get any response till now Even though i made a complaint for 3 times with in this period.Also i didn't get proper response from customer care executive told our area cable fault not feasible immediate. so I request you refund my deposit amount Rs.500/- immediately. My TRANSACTION ID No.[protected] dated 15.06.2017 amount Rs.500/- my mobile No.[protected]. Was this information helpful? | |||||
Jul 28, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jun 20, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 20 June 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jun 27, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 20 June 2017. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, Rakesh Kumar airtel presence (airtel Customer service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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