[Resolved] Airtel — Broadband connection service not given money not refunded | |||||
I had requested for an airtel broadband connection ac-[protected], on 24th of march 2016, they assured me i will get a connection within 3 days. They collected signed copies of address proof and id proof with 1000 rs activation/installation charges and also 200 rs for notary certification of address proof as said by the associate . After a week of followup i was told there is no service to my area and my money will be refunded, There has been no refund yet after providing bank details for neft transfer . Airtel has wasted my time and has taken my money without any refund, i was assured before making the payment that there is service to my area which has been denied after i made the payment. I request my money be refunded, i cannot do more followups on this Was this information helpful? | |||||
Oct 28, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Apr 20, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 20 April 2016. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@airtel.com Regards Akanksha Singh airtelpresence (airtel customer service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
Add a Comment | |||||
42%
Complaints
54499
Pending
0
Resolved
21958
View all 54499 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
Post your Comment