Airtel Broadband — daily false promises

Piyush Mall

from Mumbai, Maharashtra

Address:

Ranga Reddy, Andhra Pradesh, 500050

I log a complaint against my internet is not working from last 5 days they are daily saying that issue will be resolved by today. Give us the last 1 day, we will give you calm back by so n so time but nothing is happening.
Their technical team never contacted me and they are updating that they have contacted to customer and updated.
Experiencing the worst service from such a big company. I am spending hours on daily basis to connect to customer care and they are not able to solve my problem.

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Airtel customer support has been notified about the posted complaint.

Jun 30, 2019

Updated by Piyush Mall Internet is not working from 21st June. Complaint raised on 21 June. Getting update as from 25 onwards as issue will be resolved by today. I am only making calls to customer care to get updates but they are not contacting to me. They are updating logs as technical team has updated to customer but I m not receiving any call from them. I am an IT guy and my work is all around internet and it feels like they are harassing me and not solving the problem