[Resolved] Airtel — Broadband disconnection [protected] | |||
I requested the disconnection of my aritel broadband account long ago and there is no action taken on it. Client number : [protected] Requested disconnection : 7 march 2016 The broadband connection is not working since 3rd march and even after repeatedly calling customer care no action has been taken for the same. Hence we decided to disconnect the broadband. However the delay in disconnection will result in us paying for longer term without getting internet Was this information helpful? | |||
Aug 20, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Mar 10, 2016 Airtel Customer Care's response Dear Mr. Patel, This is with reference to your post dated 8 March 2016. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@airtel.com Regards Akanksha Singh airtelpresence (airtel customer service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Mar 24, 2016 Airtel Customer Care's response Dear Mr. Patel, This is with reference to your post dated 8 March 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com Regards, Anil Sachdeva airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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