[Resolved]  Airtel — broadband & fixed line connection

Address:	122001
Website:	airtel.in

I raised a broadband connection request (Airtel.in) online on 13th july and the next day a person came to collect my documents made me do an online payment of 3897 (Caf 4306962). Since then until today i have called over 15 times to 1. The person who collected my documents to share the status of my connection and he claimed it will be installed tomorrow for the first 5 times and then later when i called him his answers were. I am sleeping (Really - do you get paid for sleeping? Is an a customer centric answer airtel?) when called during morning hours and did not answer calls later at night neither called back. 2. Called 121 every day for over 7 days with every singe agent transferring me to supervisor and those genuises claming the connection will be installed the next day 'they guaranteed'. I no longer trust airtel or anyone claiming they will do it, because the behaviour of the company is no longer trustworthy. Their people who represent them are completey fake and are capable of making false promises. I am lno longer interested in the connection or provide my details to someone over the 121 number or an emai for the 16/17/18th time and so on i am done explaining and wasting time. I have spend every single morning doing this for over 30 mins on call with agent & been on hold for long minutes duration and there is no result of either installation or a refund. Bad job airtel, i will never recommend anyone airtel broadband or their services. Fake people and false gaunrantees. Take money on day one and forget.