Airtel Broadband — Installation not yet done | |||
Hello Team My name is Mathew, I had booked for a new broad connection, according to the procedure I had given out all the details that I had requested for and had got a response from them by SMS stating on the 9th of October, 2015 that documents received against your fixed line account no [protected]instalation order no 43394110.The message stated that it will be processed in 3 working days . Today is 14th October 2015 and so far there is nothing been done .I call up the customer service” Ref No – 60576362” to find the status they keep telling that some technicians would visit but nothing seems to happen. It’s been a frustrating experience to just get a connection not sure how the service is going to be .is there someone who can help .I would like to have someone pick this issue and have it sorted at the earliest . I seriously regret for booking a connection with airtel for broad band connection and a phone line .You people make things really difficult Name - Mathew Mobile No – [protected] Complaint Ref No – 60576362 Account no: [protected] Installation Order No: 43394110 Please help Kind Regards Jonathan Was this information helpful? | |||
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This is with reference to your post dated 14 October 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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