Airtel — Broadband Internet excess charge fraud

Address:

128/1, 2nd floor, 12th B cross, 6th Main, JP nagar 3rd Phase Bangalore 560078

The issue that I have experienced was: I had raised an request to cancel my service (broadband: [protected]) on 27 Aug 2021 and I received a call from an agent named Abhishek where he insisted me to continue the service. Upon rejecting the he offered me 10 days of free rental for the usage of the internal. I tried to reject this offer too but he insisted to give a try. I just accepted and removed the entire connection and wiring. I again called and placed cancallation request on 3rd Sept.
They accepted and generated bill for 685 for the usage. when they say it's free and why should they charge the amount.
THis is total fraud and should be notified to department of telecommunication

It occurred on: 3/09/2021

please educate your agents to check the complaints and read comments
and cancel my charges

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

Yours faithfully,

Harsha Shivu

Mobile Number: [protected]
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