[Resolved] Airtel Broadband — Internet is not working for one week and they have not responded despite so many calls | |||||
I am a business man... my business depends on online marketing and ads.. my airtel broadband has not been working for the past one week and i called them everyday inspite of the busy schedule i have.. they don't even seem to care... just for the moment customer care executive will talk nice and thats it over... after that we have to call again and we have to narrate from the start to another person... its like a story telling competition... airtel is one of the costlier broadbands around but there service is very pathetic and poor and i am changing my connection... Was this information helpful? | |||||
Aug 12, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 06, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 6 July 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 12, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 6 July 2015. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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