[Resolved] Airtel — Broadband / Internet not working

pankaj2701

from Mumbai, Maharashtra

Address:	411006
Website:	www.airtel.in

I have a Airtel broadband connection in Kalyaninagar Pune.Account No [protected]. Since 1st April 2016 the internet is not working. I have filed so many complaints but the issue has not been resolved. The support guys just keep on saying that the problem would be resolved in 24 hours or 72 hours etc. But nothing has happened.

I never expected that Airtel is so incompetent to resolve its technical issues and also very deficient in services.

Regards
Pankaj Pailwar

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Oct 18, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Apr 09, 2016

Airtel Customer Care's response Dear Mr. Pailwar,

This is with reference to your post, dated 09 April 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards,
Anil Sachdeva
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Comments

kamalag

from Delhi, Delhi

I recharged data pack three times. All the time data provided is very less with validity 3/ 14 days in place of 28 days promised. I lodged complaint a number of times but in vain. I am now very clear, their business is based on false promises and cheating. No one responds and their working is highly non transparent.

K K Agarwal
[protected]