[Resolved] Airtel — Broadband issue not resolved | |||||
My complaint has been with Airtel Chennai since Dec 23rd 2015 with SR# 62920710, I have been chasing them for last 4 days to resolve the issue, I am being given a commitment every day that today it will be done and when I chase them, they tell me that it will take another 24 hrs. This story is going on for last 4 days with no resolution, their management is making all the promises and not keeping up. And on top of it, they are generating the bill in full and charging me in full. I am highly disgusted by their unprofessionalism and making false commitments every day and not living up to their words. Was this information helpful? | |||||
Aug 8, 2021 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||||
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This is with reference to your post dated 27 December 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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