[Resolved] Airtel — Broadband new connection in Ghaziabad

 
1 Review
 GOUTHAM SHARMA BHASKARA on Jan 11, 2017
Hi, I have raise a broad band request and paid the amount ₹1000 On 03/11/2016. As the broad band service was not feasible in my area for broadband connection i requested them to refund my amount. I am following this issue with customer care and then submit complain to nodal team but haven't got any proper response from any one. So I have contacted appellate team but then also i am unable to get my refund amount yet. It has been almost 2 months now and still i am not getting my refund amount. I am also requesting to all the other users who are thinking to buy airtel broadband or 4g service to not to buy any services from airtel and not to pay for new broadband connection as you will not get any refund amount after paying online. Regards,
Goutham Sharma
Complaint marked as Resolved Feb 22, 2017

Complaint Status


[Jan 11, 2017] Airtel customer support has been notified about the posted complaint.
Airtel Customer Care's response, Jan 21, 2017
Dear Customer,

This is with reference to your post dated 11 January 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtelpresence@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtelpresence@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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