[Resolved] Airtel — Broadband not working from last 1 month | |||
I am Airtel Broadband customer from Aundh Pune area. I have logged in 2 tickets with airtel for frequent disconnection of broadband. I loose connection every 5 -10 mins. However, the issue is not resolved yet. Every time i call, i get same response that cable is damaged but company is not replacing the cable due to municipal permission. Airtel has to fix the issue. I don't have broadband connectivity and not getting service for the bills I am paying. Was this information helpful? | |||
Sep 15, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Aug 11, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 11 August 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Aug 15, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 11 August 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
1 Comment | |||
Comments
No progress. This notification is just an eyewash. We are still facing the disconnection of ip tv and internet speed. We expect you to take prompt action in the matter instead of sending consolatory notifications on this website.
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