Airtel — Broadband Not working from last 5 days

Address:Bangalore, Karnataka

I have already raised the complaint number 57440144, about the internet not coming and every day i am getting assurance that some one will come and fix it, I talked to the escalation manager twice and to the customer service may be more then 10 times, and all i get is some one from the techinical team is going to call and resolve it . One day a techinican came and told that some of the cable is loose and some other team will come and fix it in next 2 hours and then no came again I am really fed up, with there lax attitude, all they are doing is reassuring me that it will be done in next two hours and nothng is happening after that . I am really fed up and planning to terminate the connection .. Please dont ask for my number its already there in the complain number,
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Dear Vibhu,

This is with reference to your post dated 13 July 2015. We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards
Sadhu Charan
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

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