Airtel — broadband rates are hiked by 100% and website contains mostly unused nos

Address:Faridabad, Haryana, 121001

I have been the airtel broadband customer for last 3-4 years and the monthly rental which i am paying is around rs 350 and now suddenly they are taking it out with all the rebates which have been given to me.

Its not only about the hike in monthly rental but their most of the nos. Given on their website are not working due to which i am unable to talk to higher executives or the ombudsman to get some kind of solution.

With all my intuitive sense it gives me an impression, something is fishy in their management happening and its making customers not having a good feeling about the company.

These type of business policies by such a telecom giant of india, this has never been expected from the airtel management.

Now i just want a disconnection of the services permanently or if possible then come up with some viable solution to retain your customers.

Thanks
Himanshu
Airtel landline no. :[protected]
Was this information helpful?
No (0)
Yes (0)
Airtel customer support has been notified about the posted complaint.
Oct 28, 2019
Updated by himanshu gulati
They have finally agreed for the disconnection.
Nov 05, 2019
Updated by himanshu gulati
They have agreed for it and then they came up with some lucartive offers to retain me as their customer. But again no action has been taken after committing this to me. Now I just need a disconnection without any further delay. No further talks until they act on it.

Thanks
Complaint comments 

Comments

Dear Sir/Mam please complaint here against any internet service provider
Government website link => pgportal.gov.in

=> Click here to sign up => pgportal.gov.in

=> After Register Your Account and Login your Account

=> Lodge Public Grievance

=> click on I agree that my grievance does not fall in any of the above listed categories

=> Concerned authority of grievance

=> click on Central Government

=>select Ministry/Department => Telecommunication

=> Description

=> security code

=> submit

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54497
    Pending
    0
    Resolved
    21957
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information