Airtel Broadband — Refund not credited to my account

S.M.Raghavendra Reddy

from Delhi, Delhi

Jul 12, 2022

Address:

venkataramana colony,kurnool

I took connection of Airtel fiber in Kurnool Andhra Pradesh and in this regard, I never think that airtel fellows will give this type of service when i asked the executive that i need connection till 10:00 PM. He said the 8:00 Pm connection will be ready. but these fellows marketing people I clearly told that if you people cannot give connection below 10 pm I will reject the connection. So I took half day leave and I called up several times the fellow executive and his superior No:[protected]. After that, I called up them and asked them to give a connection within 1:00 Pm they said "OK".After that also they didn't answer my calls and they placed my number in a busy tone and which number i call they will place in a busy tone. I think airtel company will suggest to his employees place busy tone if any customer.till now i didnt get refound and i lost Rs10000 for this because i taken jio connection and i have lot of problem i faced form my wife my contact num:[protected]

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Airtel customer support has been notified about the posted complaint.

Jul 19, 2022

Updated by S.M.Raghavendra Reddy problem not sloved

Jul 19, 2022

Updated by S.M.Raghavendra Reddy really stupid company Aitel not resp[onding

Jul 24, 2022

Updated by S.M.Raghavendra Reddy I took a broadband connection last month and I paid 3004.One of the fellows his number [protected] i contacted because i know the person previousy. He said the amount was Rs3004 I made a payment of Rs3004 on 25th June last week. Before making payment I clearly mentioned that I need the connection before 10:00PMthey said ok and they gave assurance that it will complete before 8:00 PM. After 8 PM I called n number of times after the 15th time he answer my call and he said sir today is not possible to give a connection. I understand the problem and I said have to give a connection before 1 pm on next day. He said ok because harry on Sunday I have some personal work if I didn't go I lose Rs10000. They said no sir we give a connection before 1 Pm I took I told them if I did not give a connection before1pm I can cancel the connection and have to give the money back. I took leave of office and I waited and I called several times but did not answer the call. After 1 pm he came to my office and they requested but on the same day morning, i took JIO broadband connection. So i canceled the connection and give the money back . From 25th till now amount not credited to my account and I shared the . If I called this number ABDUL KHADAR [protected]. this fellow is the head of Kurnool airtel broadband and this fellow not responding and is irritating because i called my number he places in blocklist [protected] also placed in the block list. I want which i loss Rs10000 due to this fellows doing to me i want my money back

Sep 02, 2022

Updated by S.M.Raghavendra Reddy problem not sloved