[Resolved]  Airtel — Broadband speed and service engineers non attendance

Address:

Chennai, Tamil Nadu

I have a Airtel broadband cum land line connection at thiruvengadam street, adyar, chennai. The connection is vide a scheme for a rental of rs.1999 per month and speed should be 24mbps upto 40 gb and 512 kbps beyond 40 gb. After lodging multiple complaints with the service department of airtel, there has been no improvement in the speed promised by the company vide the plan provided. This issue has been lingering since last 1 & 1/2 months without any valid reasons being shown by the service provider. Since last 3 days i have been following up with airtel customer care to look into the issue because the speed i have been receiving is not more than 2mbps. They have been advising that their service engineer shall be attending but since 03days no response from their end and the very slow speed is still continuing. This kind of a service was never expected from such a reputed service provider.