[Resolved] Airtel — Broadband/fixed line

Hari K P

from Chennai, Tamil Nadu

Address:	Kanchipuram, Tamil Nadu, 600096
Website:	www.airtel.in

Hello,

Ref. no. for your airtel fixedline/broadband [protected] is 78140978.
Last time your technician has installed the cable wire over EB wire inspite our continuous redressal to not put over the EB wire. And now hence due to that my place has been burnt last night at 11 30pm when it was raining. My computer and all other equipment and also furniture were damaged due to your technician irresponsible behaviour. I request you to look into it and give us the compensation for your mistake.

We had to put out the fire last night. Is this how you give peace of mind to your customer?

This happened on January 27.
After repeated mails to them still no recovery.

I request for a full compensation for the damage done to my place.

P. S. Attaching photos of the damage for your referral.

Thanks and regards

Shanthi Hari

+3 photos

Was this information helpful?

No (0)

Yes (0)

Mar 20, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Feb 14, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 11 February 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd