[Resolved] Airtel — Call, bill charges | |||||
I am using this airtel postpaid 3g connection, since last 2 months my bill is coming around 900 approx, i dont know within dusration of 2days only the datapack get consumed by 90%, when i am not using it Even the call get dropped, such a pathetic network it is Everytime i call to the customer support department, they address my complaint but never get it rectified Is this your customer service, i put at sushant lok gurgaon but also no network is there, is this your open network strategy That you cant even solve the complaint Was this information helpful? | |||||
Aug 10, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jun 28, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 27 June 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 07, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 27 June 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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