[Resolved]  Airtel — Call detail not provided

Address:

Bathinda, Punjab, 151103

Sir

I am curruntly a airtel prepaid customer. I have called airtel customer service over a month now, but they never took my complaint seriously i guess as first i had problem with call quality, they asked me to change sim amd handset and i did but problem was still thers

. Then i went to their office in bathinda city as i needed a call record for embassy. Because i am applying for my wife visa.. And airtel office instructed me to send a msg to 121 number so i did and airtel sent me acknowledgement.. Later on received text msg stating i will receive a ebill within 6 hours but nothing received on my end till now its been over 10 days and they are just pushing this issue. I have contected them several times also on twiter.. Tried every possible way to get my voice into their thick head but sèems like they dont care as i have a very little timeframe to provide all thses document to embassy so i can not take risk as i will lose visa plus a very much non-refundable 4 lac embassy fee... Can you plz help me