Airtel — call drop, bad network, and no option to make voice complaint to airtel customer care (no option to talk a cc executive

RAJESHSINGH CHAUHAN

from Bali, Rajasthan

Address:

Jodhpur, Rajasthan, 342001

I am in jodhpur rajasthan, and using airtel services on my mobile phone no [protected] since 2003, from last two month too much call drop,, ver bad network, and i you want to talk on 121 airtel customer care then there is no option in there menu to talk customer care executive only you can know your balance and other things.

More than ten days i send a mail to trai but till now no reply.

And every one is facing same issue in this region (Rajasthan)

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Airtel customer support has been notified about the posted complaint.

Aug 09, 2017

Updated by RAJESHSINGH CHAUHAN after complaint with in 03 minutes i receive a call from +91-[protected] and the person who called ha was asking what is your complaint and call disconnected due to call drop issue and i tried to call him back and phone was continuously busy

Aug 09, 2017

Updated by RAJESHSINGH CHAUHAN i received a call from airtel from +91-[protected] again he asked same question and i explained the problem and his answer was very rude he did not said any thing about call drop and he said if you want to talk any executive he will connect but i have to pay charges for this call and i denied that i will not pay for your faults then he disconnected the call