Airtel — Call not getting connected for activation of sim

I bought a new sim of Airtel a message was sent to my alternate number stating you number is ready for activation please insert the sim and call 59059 but as i dialed the number it is not getting connected showing as call failed and the Airtel customer care is so difficult to reach no one picks up the call different sites have different numbers and the Airtel store number nearby my location also is connecting no one is responding to the calls .
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