[Resolved] Airtel — call rates not provided even after promising

Ashish Rajpal

from Aurangabad, Maharashtra

Address:

Akola, Maharashtra

I had approached for portability and wanted to switch from airtel to other service provider due to high call rates from airtel. Some airtel officer called me up and asked me the reason of porting to other service provider and i gave them the reason and he offered me the better plan which was promised to be activated in 48 hours but its been more than 10 days now i havent got that plan activated yet. Such a service is not expected from a corporate company like airtel.I have been using airtel since 10 years now but yet not satisfied by the service AIRTEL service user Airtel number ([protected])

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Aug 9, 2021

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Rajpal,

This is with reference to your post dated 20 Sep. 2014. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com

Look forward to hearing from you.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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