[Resolved]  Airtel — Caller ID List has been misused

Address:Hyderabad, Andhra Pradesh

My Postpaid Mobile No .[protected] called ID List has been misused by one of the staff member of Karvy Consultants Limited, Banjarahills, Hyderabad, My call ID List consisting of Bills Nos .[protected] dt[protected] & Bill No.[protected] dt 12th Jan 2014. I understand that Airtel is having Data Management services joint venture business with Hyderabad based Karvy consultants Limited Hyderabad. My caller ID List as mentioned above has been misused to the maximum by damaging my personal image & reputation . Culprit who has managed to get my Call ID List operating through Airtel Mobile No. [protected], & [protected], Please cross check my ID Nos of [protected] with the call list of Culprit who is operating Airtel Nos as mentioned above. This is a very serious grievance and it will be viewed very very seriously. This matter has been complaint with No del officer Airtel, Hyderabad who has conducted some preliminary enquiry, but it is not satisfactory. I kindly request Airtel to conduct through investigation in the matter and necessary legal action may be initiated. I am not going to spare all concerned who are directly or indirectly involved in misusing my call ID List for un known reasons, my grievance will be filed with all the public media relations if appropriate action is not taken against my complaint . Because of frequent disturbance and misuse of my Post paid Airtel No [protected] i was forced to get disconnect my services. Please call me on my Mobile No [protected] if any help required on your enquiry and investigation . Regards G.KRISHNA
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Aug 14, 2020
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Jun 22, 2014
Updated by Gutta Krishna
To

Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd


I would like to know the progress about the action taken by Airtel on my complaint.

Please act immediately, matter is more serious now. Please call me on my mobile as given my complaint dated[protected].

Regards

G.KRISHNA
Jun 27, 2014
Updated by Gutta Krishna
Ref my complaint dated[protected], till date there was response from Airtel.

How many days it will take to resolve my complaint, complete details regarding misuse has been given very clearly in my complaint, in spite of my repeated reminders, phone calls, follow up action there was no response from Airtel.

Please take up the matter on Top Priority and do the needful immediately.

Regards

G.KRISHNA
Complaint comments 

Comments

Dear Mr. Krishna,

This is with reference to your post dated 18 Jun. 2014. We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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