Airtel — caller tune for corporate accounts not recorded professionally.

Address:	Hyderabad, Andhra Pradesh
Website:	www.paramountservices.in

We have a corporate account and have requested for a Caller Tune support for our customers so that they can hear the company name and achievements when they call us. We have approached Airtel and they have assured us that they shall professionally record the audio and set it up as a caller tune for us. We have accepted it. Then then they have asked us for a sample recording so that it can be reasy for them to record. In this purpose we have made our employee voice as a sample and submitted to them. After 3-4 days to out surprise we have found out that the sample which we sent them has been directly updated as our caller tune. This is not affecting our business and its corporate image. We have updated airtle to immediately remove the caller tune for all our mobile numbers on a urgent basis but still there has been none which was done. Many mails to airtel enterprise were not answers.