Airtel — calls and data issue

Address:GS Road, Ajmera complex, East Khasi Hills, Meghalaya, 793001

I had recently lodged a complaint on calls and data related to the airtel. I was given an assurance the issue will be resolved withing stipulated working time. But no one has given any update on this
What's the point of keeping customer service desk if they are unable to solve issues
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We have ported the number from Airtel prepaid to postpaid... Now new sim has network but when calling 59059 for activating.. then it says invalid number.. please resolve

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