Airtel — calls from unknown numbers - international roaming

Dear Team Airtel,

I am R Prasanna Venkatesan, having mobile number[protected] with International roaming facility. At present I am residing in Muscat, Oman.

I have been receiving calls from unknown numbers from India since one month. Whe I respond to these calls, the caller says that they have received a missed call from my number. I do not know any of these numbers & I have not made any calls to them considering the fact I am in International roaming. This is causing a lot of disturbance to my daily activities, apart from me losing a lot of International minutes.

Also my LPG cylinder(domestic) booking is linked to this number. Everday a cylinder is booked on this number& I receive SMS for the same, whereas the fact is I am not available in India. This is causing a lot of nuisance to me.

I have raised this issue with your customer care center few times & the response I got was - change the SIM or they said they would get back to me, which hasn't happened till now.

Since these calls are consuming 20-30 international minutes each time, I had a whatsapp chat with your international roaming customer care, where I was asked to simply ignore these calls.

Now that I have started ignoring calls from unknown numbers, I am afraid I am missing out on some important calls.

Since I am disturbed by this in many ways, I request you to provide me a solution ASAP.

Thanks & regards

R Prasanna
Mail id- prasanna.[protected]@gmail.com
Mob:[protected]