[Resolved] Airtel — Calls not being heard even though they are connected

manojbiwalkar

from Mumbai, Maharashtra

Oct 24, 2016

Address: 400063

Since past 10 days I am facing this problem. I am not able to conclude if there is any pattern but when calls from Vodafone (again this is not any pattern) and even for that matter landline calls made/received neither I am able to hear anything nor the other party receiving or making call to me could here anything

This is quite frustrating and annoying. So many calls have been wasted in last 10 days just because of this issue

Appreciate if Airtel can confirm if there is any issue with the network as I don't see the issue is anything to do with the cellphone (machine) or with the sim card as it would have occurred every time

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Nov 30, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Oct 25, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 24 October 2016.

We are keen to resolve your concern; however, we will require your alternate contact number to resolve it effectively.

We look forward to receive the required details.

Regards,

Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Oct 30, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 24 October 2016.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at [protected]@in.airtel.com

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Comments

Mrithesh

from Chennai, Tamil Nadu

Oct 24, 2016

The speed of my internet connection is not proper.i have opted for 4MBpS speed but we are recieving only 0.25MBpS and also we cannot access any other website othere than google.com, ...
so, i want to disconnect the internet connection as soon as possible

suri@009

from Bengaluru, Karnataka

Oct 24, 2016

Hi team,

I have applied two times for airtel postpaid connection to this number [protected] from Vodafone to Airtel . But still now no one is assist to resolve .Its a time waste for me to provide airtel postpaid connection.

Regards,
Suresh yadav
[protected]

aravind66

from Hyderabad, Telangana

Oct 24, 2016

HI by mistake i have recharged amount Rs.55 to another number.Could you please revert back that amount to correct number.
Wrong recharged number:+91-[protected].
Correct number: +91-[protected].

Arjun.Kumar356

from Delhi, Delhi

Oct 24, 2016

Dear Sir,
I Want Msg details from 25/11/2014 to 05/12/2014 of my airtel n. [protected].arjun kumar

Rohit Chouadhary

Oct 25, 2016

Hello, I am an airtel user . Few days ago I recharge my account with internet pack but my internet pack is not charged but my main balance get charged of rs 20 and also my 150 mb charged also which is unauthorised. So i want you to verify my unauthorised charged and resolve it properly so that I satisfy my self And I also want my money back...