Airtel — Cancellation and refund against new broadband connection

Address:

Bangalore

Due to COVID-19 Pandemic situation, I unfortunately had to travel to my native place after doing the online payment for new broadband connection (3537.rs) for Airtel Xtreme Fibre broadband. I confirmed that to the technician who called me to configure the connection but yet I have not been confirmed on cancellation and refund the amount.

Please check it out and let me know on it, details as followed.
CAF number: 80308442
Date: 13-July-2020
Transaction ID:[protected]
Mobile number: [protected]

Thank you