Airtel — cancellation and refund of recharge amount failure

Address:

Visakhapatnam, Andhra Pradesh

I recharged an amount of rs498 to the number [protected] by mistake.already complained to the customer care they cancelled the recharge amount n told that amount will be refund with in 2days. 2days was over but the amount not refunded up to now. Plz look in to this n solve as early as possible sir so that I will be thankful