[Resolved]  Airtel — CANCELLATION OF AIRTEL LAND LINE AND BROADBAND

Address:

Bangalore, Karnataka

Hi,

I moved from Bangalore to Delhi but as requested by Airtel, I requested for cancellation of my land line and broadband 7 days prior to my moving. I had requested for the cancellation so that the service can be cancelled by the 26th of November. Now due to Airtels lack of response and bad customer care, the line is still active and new tenants living in the Bangalore flat are using the service. Needless to say I will not pay past November 26th, 2013.

I have made multiple calls and nothing and have sent multiple emails and the only response I get from [protected]@in.airtel.com is as follows:

" Namaste,

Thank you for writing to us.

Your concern has been noted. One of our customer service specialists will contact you within 1 working day at the mentioned details to facilitate a quick resolution.

airtel appreciates your business and always welcomes your suggestions/feedback.

Yours Sincerely,
airtel presence
airtel customer service team
bharti airtel ltd "

Needless to say the company does not even know what 1 business day is and keeps sending users falsified information and following unethical business practices which I am sure is illegal in any country.

My account details are as follows:

My fixed number is[protected].
My account number is [protected]

Contact Number:[protected].

Please confirm cancellation.

Arindam Bhattacharya