[Resolved] Airtel — Cancellation of my postpaid connection | |||
I've requested for a cancellation of my airtel post paid number which I bought for using internet. I've hardly used that due to very worst signal strength. I have called the customer care many times and i was told by one of the customer care person that due the shriram gateway very close to our residence we may get poor signal strength.I stopped using the number for our internet and i requested a customer care person for cancellation of the number. Till now it was not cancelled. I have paid the bill even when i ws not using the number for the past three months. After i asked for cancellation thinking that it might be cancelled i didn't pay the bill for the month of march. Several times I've told the customer care persons to cancel the number. Now they are asking to pay the bill for not using the number. Now bill for next month is also generated . Kindly cancel my number.My airtel number is [protected]. Was this information helpful? | |||
Oct 19, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Apr 16, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 16 April 2016. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@airtel.com Regards Akanksha Singh airtelpresence (airtel customer service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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