Airtel — Carry forward of 3g data

Address:New Delhi, Delhi
Website:www.airtel.in

I received a message from 121 stating-Recharge before expiry to get your unsed 3G Data carry forwarded .I did the same but the data has not be carry forwarded .Moreover on repetitive calls to the customer care, there is rude and unethical response from the support people .They are not ready to listen just monotonously mutter their crammmed lines for all issues and talk in a harsh tone
Was this information helpful?
No (0)
Yes (0)
Airtel customer support has been notified about the posted complaint.
Feb 17, 2016
Updated by PawanAjmera
I have mailed you my airtel number along with my contact number

No acknowledgment or update on the issue yet even after 24 hrs .Please resolve soon .This is cheating with your customers.
Complaint comments 

Comments

Dear Mr. Ajmera,
This is with reference to your post dated 15 February 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Hi Akansha .I have mailed you my airtel number along with my contact number
Please resolve the issue soon
No acknowledgment o[censored]pdate on the issue yet .Please resolve soon .This is cheating with your customers.
Dear Mr. Ajmera,

This is with reference to your post dated 15 February 2016.

We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com

Look forward to hearing from you.

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54508
    Pending
    0
    Resolved
    21959
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information