Airtel — cellphone recharged on 18.02.18 with rs 399/- scheme and amt has lapsed in 32 days although scheme says 84 days validity

Address:

Mumbai City, Maharashtra, 400006

My cellphone no [protected]

My cellphone was recharged on 18.02.18 for an amount of rs 399/- with unlimited calls offer and validity of 84 days as per prevailing scheme.

It is surprising that i receive a message today that amount has been exhausted and that there is no balance in the account. This is within only 32 days as against 84 days validity.

Pl restore above offer urgently else the loss of my being unable to contact would amount to loosing heavily as i am trustee of a well known temple and major project is on hand.
Thnks
Ramanlal jain