Airtel — change in lifetime validity

P.K.Gupta359

from Dhanbad, Jharkhand

Address:

Bokaro, Jharkhand, 827004

I have Airtel sim no. [protected]. I got a massage that outgoing service for Airtel [protected] will stop on 01-Dec-2018. To continue services, recharge and get validity with Unlimited Pack & Smart Packs. As I purchased sim for Rs999 or 950 ( i do not remember whether i purchase for Rs 950 or for 999) with life time validity(Jan- 2025), how my sim validity is reduced to 01-Dec-2018.Dur to fear of shopping my out going, Yesterday i recharged of Rs23 so that i can communicate with
them. Pl help.

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Airtel customer support has been notified about the posted complaint.