Airtel — Change in plan | |||
I selected a wrong package while making online payment. Off course I got the benifit. I contacted Airtel cumtomer within an hour of recharge and told them that it is human error. It is just a matter of changing my plan from 205 to 204. However, Airtel is saying as per their policy, they cannot change the plan. This is unfair and unethical practice. Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
5 Comments | |||
Comments
Very well said!
Dear Mr. Manware,
Thank you for sharing your contact details with us. We will contact you soon to resolve your concern.
Regards
Sadhu Charan
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
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Thank you for sharing your contact details with us. We will contact you soon to resolve your concern.
Regards
Sadhu Charan
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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This is with reference to your post dated 1st August 2015.
We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards
Sadhu Charan
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
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