Airtel — channel selection not confirmed

Address:

Dhanbad, Jharkhand, 826004

1. I selected channels as per trai guidelines and sent it to airtel digitial for their confirmation on 9th february 2019, through sms, but till date i have not heard any thing from airtel as a result i can not view the channels as per my choice.
2. Further the deadline for selection of channels has been extended upto 31st march 2019 and i recharge my dth for one more month on[protected] but sorry to inform that the previous channel are not being made available to me despite fact that the option to select channels has been extended.
Kindly look into the matter and direct the airtel authority to redress my grievances without further delay.
Thanking you.
Veena prasad
Customer id of airtel dth :[protected].
Mobile number : [protected]