[Resolved]  Airtel — Charges applied on free numbers(fnf booster)

Address:

Pune, Maharashtra

Again I have received incorrect bill with charges on my FnF booster numbers and this is the continuous 4th month I received the same, I can't imagine the brand like AIRTEL giving such a ridiculous service. Don't know what you people are doing sitting there that this issue is repeated every time and I have to call/mail you and sort this out every time when I receive my bill. What you people think that I don't have any other job that each and every time I should call/mail you people and sort this out on my own explaining all the things. And again the biggest thing of your customer service is that I think the senior representatives think themselves as secretaries of prime ministers to be available to talk with customers. The juniors always hold me on call and say I will be redirected to seniors and at the end I get the answer that no senior is available right now. Tell me, do you really have positions called as Senior Representatives?