[Resolved] Airtel — charges deduction without my permission.

rakesh mudgal

from New Delhi, Delhi

Address:

Dausa, Rajasthan

I have a prepaid airtel mobile number [protected]. In February i have generated a port number due to high call rate charges. a company representative call me for cancellation of port, he / she assured me that my call rates will reduced as 40 paise per minute without any charges for two months. At that time i agreed but company continuously charging 2 rupees per day without any prior intimation in every morning. Now i again generated a port code and company representative called me, his behaviour is very rudely, please suggest me what i do against representatives.

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Oct 20, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 07, 2015

Airtel Customer Care's response Dear Mr. Mudgal,

This is with reference to your post dated 07 March 2015. We would like to acknowledge that we are working to

address your concern as soon as possible. We will connect with you to get additional details, if required, to

resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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