Airtel — Charging for upgrading the sim card

mounica168

from Bengaluru, Karnataka

Address:

Pedana 521366

I've been using the airtel simcard which is not updated to 4G. Later for the internet connectivity, I visited a nearby airtel store and for upgrading the simcard, he charged me for that sim. Is this true that you charge for every transaction we do in a store must be charged?

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Airtel customer support has been notified about the posted complaint.